Privacy
Policy.

1. Information we collect from the website

When you visit poplarbelieftherapy.com, we may collect non-identifying information your browser provides, pages visited, time on site, referring URL, and general location. We do not collect personal information through this site unless you choose to provide it (for example, by submitting a contact form or subscribing to our newsletter).

2. Information clients provide

When you become a client, we collect protected health information (PHI) needed to provide care, including identifying information, insurance details (if applicable), session notes, and assessment data. This information is handled in accordance with HIPAA and Texas state law.

3. How we use information

• To provide and improve mental health services.
• To schedule appointments, process payment, and provide superbills.
• To respond to inquiries you initiate.
• To send periodic newsletter content if you've opted in (you may unsubscribe at any time).

4. Confidentiality

Therapy is confidential within the legally required exceptions:

• Suspected abuse or neglect of a child, elder, or dependent adult.
• Imminent danger to self or others.
• Court order from a judge of competent jurisdiction.

We will not share, sell, or rent your information for marketing purposes.

5. Data security

Clinical records are stored in a HIPAA-compliant electronic health record system with encryption at rest and in transit. Communication tools used by the practice (scheduling, telehealth, billing) are vendor-screened for HIPAA compliance.

6. Cookies & analytics

This site may use basic analytics cookies to understand traffic patterns. We do not use analytics that identify individual visitors. You can disable cookies in your browser settings.

7. Children's privacy

We do not knowingly collect personal information from children under 13 through this website. For minor clients in therapy, information is collected from a parent or legal guardian.

8. Your rights

You have the right to request access to your records, request corrections, and receive a copy of our Notice of Privacy Practices. Contact us to make a request. Step-by-step instructions for requesting records, contacting the Texas Behavioral Health Executive Council, and filing a complaint are on our Texas Consumer Notice.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision.

10. Contact

For privacy-related questions or to exercise any of the rights above: